Frequently Asked Questions

  • Absolutely! Dr. Muzika is a licensed clinical psychologist with training and experience treating a multitude of mental health disorders. In addition to working with active athletes, Dr. Muzika sees retired athletes and individuals who don’t identify as athletes.

  • We primarily work with individuals between the ages of 14-65.

  • Yes, we accept Blue Cross Blue Shield, PPO and Blue Choice PPO.

    We are out of network with other insurance providers. Many insurance providers offer “out of network” benefits and may reimburse you for a percentage of the cost of our sessions. We are happy to provide you with an itemized bill to submit to your insurance.

  • We accept all major credit cards, HSA credit cards, Zelle, Venmo, and checks.

  • If you need to cancel or reschedule, please notify us within 24 hours. Without a 24 hour notice, you will be charged for the full rate of the session. Please note that insurance plans will not cover this fee, nor will HSA/FSA cards.

    We understand that circumstances may arise that don’t allow you to cancel 24-hours before your appointment and will make exceptions on a case by case basis.

  • Yes! Our services are primarily virtual. We use a HIPAA compliant virtual platform.

    Our virtual services offer you the ability to engage in services from the comfort of your own home.

    We offer virtual services in 42 states. Click here to see if you live in a participating state.

  • Our concierge services are offered to individuals located within the Northshore suburbs of Chicago. Dr. Muzika will meet you at your home or chosen location for individual therapy or individual mental performance sessions.

    During your free initial consultation Dr. Muzika will provide additional information regarding the benefits and limitations of this service.

  • We offer flexible appointment times to accommodate busy schedules, including before school/work, daytime, evening, and limited weekend availability. Sessions are available by appointment only.

  • By law, according to the No Surprises Act H.R. 133 which went into effect on January 1, 2022, health care providers need to give clients or patients who do not have insurance or who are not using insurance an estimate of the bill for treatment services. This applies to patient who are paying out of pocket for services.

    * This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.

    * You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes (under the law/when applicable) related costs like medical tests, prescription drugs, equipment, and hospital fees.

    * The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.

    * If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059. For questions or more information about the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059.